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Privacy Policy

Last updated: 29 June 2026

This Privacy Policy explains what information Blipbind collects, why we collect it, who we share it with, and the choices you have — including how to delete your account and data. We’ve tried to keep it in plain language. Blipbind is available on iOS, Android, and the web.

1. Who we are

Blipbind (“Blipbind”, “we”, “us”, “our”) is a field-service report generator operated by Aswin Pazhoor and Kaveeshwar. For any privacy question, or to exercise your rights, contact us at blipbind@gmail.com. For the purposes of the EU/UK GDPR, we act as the data controller for the personal data described below.

2. What data we collect and why

We only collect what we need to provide and improve the service. The table below sets out each category, why we use it, and (for EU/UK users) our lawful basis.

Information you give us

  • Name — to create and personalise your account, attribute reports, and provide support. Basis: contract.
  • Email address — to authenticate you, send service and account notices, and respond to support requests. Basis: contract / legitimate interests.
  • Payment information — when you purchase a paid plan, your card details are collected and processed directly by our payment processor (Stripe). We do not store full card numbers on our servers; we receive a limited record (e.g. last four digits, billing status) to manage your subscription. Basis: contract.
  • Report content and uploads — the text, measurements, photos, audio and files you add to your service reports. Basis: contract.

Device permissions we request

These are only accessed when you actively use the related feature, and you can change them at any time in your device settings.

  • Camera — to capture photos and video evidence directly into a field-service report.
  • Microphone — to record voice notes and dictate findings that Blipbind turns into report text.
  • Files & photo library — to attach existing documents and images to a report.

Information we collect automatically

  • Device & usage data — such as device type, operating system, app version, IP address, and basic interaction logs, used to keep the service secure, diagnose problems, and improve reliability. Basis: legitimate interests.

We do not use Blipbind to knowingly collect special-category data, and we do not sell your personal information.

3. How we collect it

  • Directly from you, when you sign up, complete a report, or contact us.
  • Automatically, through your use of the app and website.
  • From third parties, such as the sign-in provider you choose (Google, Apple, or Microsoft), which shares your name and email to create your account.

4. Third-party services and data sharing

We share data with the following service providers strictly to operate Blipbind. Each processes data under its own privacy terms.

  • Stripe — payment processing. Your card data is handled by Stripe and is subject to Stripe’s Privacy Policy.
  • Google Sign-In, Apple Sign-In, and Microsoft Sign-In — authentication. When you sign in with a provider, it confirms your identity and shares your name and email with us. See the Google, Apple, and Microsoft privacy statements.
  • Lottie — renders lightweight animations in the interface. It does not collect your personal data.
  • Cloud hosting & email (AWS) — we host the service and send transactional email through Amazon Web Services.

We may also disclose data where required by law, to enforce our terms, or to protect the rights and safety of our users.

5. Where your data is stored and transferred

Blipbind is offered globally, and our providers may process data in countries other than your own. Where data is transferred out of the EU/UK, we rely on appropriate safeguards such as Standard Contractual Clauses. Data is encrypted in transit and at rest.

6. How long we keep it

We keep your personal data for as long as your account is active and as needed to provide the service. After you delete your account, we remove or anonymise your data within a reasonable period, except where we must retain limited records to meet legal, tax, or security obligations.

7. Your privacy rights

European Union & United Kingdom (GDPR)

You have the right to access, correct, delete, restrict, or object to the processing of your data, to data portability, and to withdraw consent. You may also lodge a complaint with your local data protection authority.

California (CCPA/CPRA)

You have the right to know what personal information we collect, to request access or deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information, and we will not discriminate against you for exercising your rights.

Australia (Privacy Act & Australian Privacy Principles)

You may request access to, and correction of, the personal information we hold about you. If you have a concern about how we handle your data, contact us first; if unresolved, you may complain to the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, email blipbind@gmail.com. We will respond within the timeframe required by applicable law.

8. How to delete your account and data

You can delete your Blipbind account and associated personal data at any time:

  • In the app or on the web — go to Settings → Profile → Delete Account and confirm. This permanently removes your account and personal data.
  • By email — if you cannot access your account, email blipbind@gmail.com with the subject “Delete my account” from your registered email address.

Deletion removes your profile, reports, uploaded content, and personal identifiers. We complete deletion requests within 30 days, subject to any limited records we are legally required to keep. Some backups may persist for a short period before being overwritten.

9. Children’s privacy

Blipbind is a professional tool intended for business use and is not directed to children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us data, contact us and we will delete it.

10. Security

We use industry-standard measures — encryption in transit and at rest, access controls, and provider safeguards — to protect your data. No system is ever completely secure, so we cannot guarantee absolute security.

11. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app or by email.

12. Contact us

Questions about this policy or your data? Email blipbind@gmail.com or visit our Support page.